Minitots Terms & Conditions   Vicky Warrilow   'Suwaree'   Green Lane,   Leatherhead,   Surrey,   KT22 8UD   Trading as Minitots Nanny Agency The following terms and conditions of business are between Minitots Nanny Agency (the agency) and the employer (the client). 1. Definitions Agency means Minitots Nanny Agency Applicants/Candidates means an individual wishing to provide childcare services to a potential employer Client means any person seeking introductions of applicants to provide childcare services Childcare Services means full/part time or temporary/permanent services of a candidate. All services provided by the agency are subject to these terms and conditions. Offer of employment means the engagement, employment or use of an applicant introduced by the agency. Introduction means the passing of applicant details to the client via email, phone or post or the interviewing of a candidate from the agency. 2. An offer of employment will be deemed acceptance of Minitots Terms & Conditions. By interviewing a candidate introduced by Minitots Nanny Agency, the client is deemed to accept these terms and conditions and the agencies scale of fees. 3. Notification and Fees 3.1 The client agrees to notify the agency immediately of an offer of employment made to an applicant. 3.2 Fees will become payable upon an offer of employment to an applicant and must be paid within 10 days of the invoice date. 3.3 Fees payable by the client will be calculated using the following scale of fees: Permanent Nanny Surrey & Middlesex    5 days £875    4 days £750    3 days £600    2 days £450    1 day £250 South London    5 days £975    4 days £850    3 days £700    2 days £550    1 day £350 Temporary Nanny    First day £30    Each day thereafter £10 3.4 Any placement exceeding 3 calendar months will be considered permanent and billed accordingly. 3.5 In the case of a nanny share, the fee will be split between the clients with each parent paying a percentage according to the number of days worked with each family. 3.6 In the event of a temporary nanny being offered permanent employment, an extra fee will be due. This will be calculated by taking the fee already paid away from the fee which would have been payable if the nanny had been employed as permanent. The client agrees to notify the agency of such changes. 3.7 In the event of the candidates hours being increased, the client agrees to pay the additional fee in accordance with the scale of fees above. 3.8 The client agrees to notify the agency of any employment offered to a candidate introduced for the use of babysitting services and pay the appropriate fee based on the agency’s scale of fees above. 4. Refund Policy 4.1 The agency endeavours to ensure applicants are suitable for clients and meet their individual needs. Unfortunately, on the odd occasion, a placement may not work out as hoped. 4.2 If the candidate fails to commence work, a full refund will be given minus a £75 administration charge. 4.3 In the event of the termination of employment within 6 weeks of the date commenced, a suitable replacement will be offered. 4.4 Failure of the agency finding a suitable candidate and compliance with the terms in section 4.5 of this agreement, will result in a refund (excluding a £75 administration fee) calculated on the following scale:    1-2 Weeks 75%    3-4 Weeks 50%    5-6 Weeks 25% 4.5 To qualify for the agency’s refund policy, the client must have: Signed and returned a completed registration form Paid the agency fee in full within 10 days of the invoice date Not changed the candidates job description, contract or place of work from the original agreed copy and not made any unreasonable demands of the candidate Not mistreated the candidate or discriminated against them in any way Informed the agency in writing of the termination within 7 days 4.6 In the event of a client cancelling an engagement before commencement, then the full agency fee is payable. If the engagement is cancelled within two weeks before the candidate is due to commence, then the client shall in addition pay the candidate a cancellation fee of one week’s agreed salary for a permanent position. 4.7 In the case where a refund is given, if the client later re-employs the candidate they agree to pay the remainder of the fee. 5. Confidentiality 5.1 The agency works in accordance to the guidelines set out by the Data Protection Act 1998. 5.2 All details given to the agency will be kept strictly confidential and will be used solely for the purpose of finding a suitable applicant for a client and vice versa. 5.3 Candidates’ information which is passed onto clients for interview must be kept confidential. If any candidates’ information is passed onto another body, resulting in the employment of that candidate, the appropriate fee will be charged to the client. 5.4 Only general job details will be advertised by the agency; children’s names, surnames, schools and addresses will never be advertised. 5.5 In the event of a candidate being introduced to the client, who is already know by them, it is the client’s responsibility to inform the agency of this before any interviews are arranged otherwise engagement of this candidate will result in the appropriate fee being charged. 6. Liability and recommendations 6.1 The agency is an introductory agency only and therefore accepts no responsibility for any loss, damage or personal injury resulting from an introduction made by us. 6.2 The client is recommended to check certificates or qualifications and training courses, CRB disclosures and references upon interview. 6.3 The agency relies on information provided by the candidate and whilst every care is taken in verification, the agency does not accept any responsibility for its accuracy. 6.4 The client understands that the choice and employment of a nanny is their responsibility and that although the agency has references provided by the candidate they advise that the client should verify references themselves. 6.5 The client is responsible for issuing the applicant with an employment contract, wage slips and paying the Tax and National Insurance Contributions on the applicant’s behalf. The agency does not operate a payroll system. 6.6 The client is advised to purchase employers liability insurance to ensure cover in the event of an applicant harming themselves whilst in their household. 6.7 The agency does not employ the applicants. The employer will be employing any accepted applicants directly. 7. These terms and conditions are governed by the law of England and Wales.